LAVER CONSULTORES (hereinafter, the Entity) has implemented an Internal Information System (SIIF), which integrates the different internal information channels of the organization and is configured as a fundamental axis for the promotion of the culture of ethical, responsible and sustainable action, with the duty of supervision, control and prevention in terms of regulatory compliance.
The system is the preferred channel and a mandatory tool for diligently reporting communications on regulatory infractions and breaches, with full protection of whistleblowers, without risk of retaliation and with the necessary protection measures.
The SIIF has been designed, configured and managed with the necessary security, confidentiality, data protection and whistleblower protection measures and mechanisms. For this purpose, we have the collaboration and support of the external expert BONET consulting, which provides high levels of professionalism, experience, independence, confidentiality and compliance with the applicable regulatory framework.
Consequently, the Entity has provided the SIIF with a series of guarantees, among with are anonymity/anonymization, proper registration, conservation and non-alteration of information, prevention of conflicts of interest, protection of the whistleblower and prohibition of retaliation.
To learn in detail about the principles of action and the fundamental guarantees governing the Entity’s Internal Information System by the new regulations, you can view and access the General Policy of the Internal Information and Whistleblower Defense System.
Internal Information Channels
The Entity has enabled various internal information channels that allow for the submission of communications in written or verbal format. For this purpose, the Entity relies on the configuration, design, and support of an external expert in order to provide the highest levels of professionalism, experience, independence, confidentiality, data protection, whistleblower protection, and other applicable areas for these types of channels. In our Policy, you can find expanded information about the technical characteristics of the channels. The channels of our SIIF are as follows:
Digital Channel
The Entity provides an online tool through which any employee or person related to the Entity may submit a written communication through the following link: https://corporate-line.com/cnormativo-laverconsultores
This tool has security measures that guarantee the protection of the information, the identity of the informant and that of those affected by it, as well as the confidentiality and reserve of the entire process of managing and processing the communication.
Face to face Channel
Another of the channels that the Entity makes available to its employees and those third parties who interact with it is the face-to-face channel, which allows the presentation of verbal communications through a face-to-face meeting or by videoconference.
To ensure the proper compliance with the commitments and guarantees outlined in our Policy and the regulatory framework applicable to these types of communications, the Entity has entrusted the management of these communications to the external expert BONET consulting. This is to guarantee the protection of the whistleblower’s identity throughout the process, from scheduling an appointment to submitting a communication in person, as well as at the location where it takes place.
The technicians at BONET are responsible for managing the requests to submit communications through this channel, as well as for the collection and preservation of all the information provided in such requests. As established by the law, these meetings will be documented through an anonymized recording, with the prior consent of the whistleblower.
To make use of this channel, you must request an appointment through the following contact methods:
- Telephone: 911087727 / 930460116
The opening hours for informants are as follows: Monday to Thursday from 8:30 to 14:00 and from 15:00 to 18:00 / Friday from 8:30 am to 2:30 pm.
To guarantee the necessary protection and security measures for this type of communication, communications submitted directly by telephone or e-mail cannot be made or recorded. These two tools are exclusively enabled to coordinate with the technical staff the day, time and place to make the communication in face-to-face format.
We appreciate if you follow the instructions described above to access and properly use the official channels enabled by the Entity for the submission of communications and the application of all our necessary security and protection mechanisms.
If you have any questions or queries about the operation of the Entity’s Internal Information System, you can contact the Responsible of the System at the following e-mail: canaletico@laverconsultores.com
